If you have specific questions about a case, please contact the NVC.
E-mail is the NVC’s preferred method of communication.
The NVC’s e-mail address is NVCINQUIRY@state.gov.
In order to ensure a prompt response:
An automated recorded message system is available twenty-four hours a day, seven days a week to answer case status inquiries (603-334-0700).
Note: This service requires the use of a touch-tone telephone.
Telephone operators are available to respond to more in-depth inquiries.
Tel: (603-334-0700).
Hours: Monday through Friday from 7:30 AM to 12:00 AM (Eastern Time)
Note: This service requires the use of a touch-tone telephone.
Written questions about a case should be sent to:
National Visa Center
Attn: WC
31 Rochester Ave. Suite 200
Portsmouth, NH 03801-2915
Forms, documents, and photographs should be sent to:
National Visa Center
Attn: CMR
31 Rochester Ave. Suite 100
Portsmouth, NH 03801-2914
E-mail is the NVC’s preferred method of communication.
By E-mail
In order to ensure a prompt response:
- Enter your NVC Case Number in the Subject Line of the e-mail.
- Provide the applicant’s name and date of birth and the petitioner’s name and date of birth.
- If you are an attorney, include the name of the law office requesting the information.
- If the petition is employment-based, include the company/organization name.
- Ask about only one case per e-mail.
An automated recorded message system is available twenty-four hours a day, seven days a week to answer case status inquiries (603-334-0700).
Note: This service requires the use of a touch-tone telephone.
Operator Assistance
Tel: (603-334-0700).
Hours: Monday through Friday from 7:30 AM to 12:00 AM (Eastern Time)
Note: This service requires the use of a touch-tone telephone.
Written questions about a case should be sent to:
National Visa Center
Attn: WC
31 Rochester Ave. Suite 200
Portsmouth, NH 03801-2915
Forms, documents, and photographs should be sent to:
National Visa Center
Attn: CMR
31 Rochester Ave. Suite 100
Portsmouth, NH 03801-2914
